Christophe Thiebaud

Project Manager / Architect

Soft skills: Product Owner ; Internal Instructor ; DevOps ; Agile Processes & Scrum.

Hard skills: Cloud Services ; Git & Github ; Jenkins & Travis ; Docker ; Continuous Deployment.

Highlights:

• Project Manager for a team of ten people that provided tools and services to SAP development teams. My main task was to define and prioritise the work items (Epics, User Stories, Tasks), within an Agile context, using Scrum.
• Manage the design, development and roll-out new software, used internally by hundreds of development teams.
• Contribute to SAP on-going thinking process about the evolution of the technical environment for developer tools. Evaluation of new 3rd party products, as well as migration of existing tools to new architectures.
• Liaise with other development teams, especially on complex projects where our standard tooling was stretched to its limits, and development and delivery of custom solutions was necessary. Those customizations usually took the form of cloud services, using REST apis and web UXs, à la intranet.
• Product Owner and Manager for cloud based/rest api/web-ux internal product, aimed at enabling development teams to take control of their internal and external software dependencies. Software releases that could take several days before were squeezed to a matter of hours.
• Training hundreds of SAP developers on "Continuous Integration and DevOps".

Manager

Soft skills: Managing People ; Managing Customer Escalation ; Rolling out Engineering Processes and Tools, Worldwide.

Hard skills: REST API design ; System Performance Management.

Highlights:

• Led design, development and roll-out of a central Build Reporting System
• Directed a team for the roll-out of customer patch release process
• Customer escalation management

Team Lead

Soft skills: Web UXs design; Using and contributing to open source software.

Hard skills: Linux & shell programming ; Java ; Javascript ; HTTP & HTML & CSS ; Web Servers (Tomcat & Websphere) ; Maven ; XML ; Digital Signature.

Highlights:

• As employee #2 of Unimatica, tecnical responsible from scratch to delivery of an innovative web-based solution that substituted digital to previously physical signature of students diploma by teachers, reducing bureaucracy and saving time. The product won an innovation award from the Italian Ministry of Industry.

Consultant

Soft skills: Selling myself ; Selling one same software component to multiple customers.

Hard skills: Microsoft APIs and tools ; Game Programming ; Graph Algorithms.

Highlights:

• The vast majority of the work I did in those years was with Microsoft APIs and tools.
• In particular, we had to escalate a particular bug with a Microsoft API all the way from standard support up to the developers themselves, giving me a good overview of the whole Microsoft support organization. For your records, the eventual fix for the bug was to disable a failing optimization by entering a purposedly wrong value for a function parameter! No mystery that "enter wrong value" could not be stated in the documentation 😉.

Project Manager

Soft skills: Juggling with external contractors ; Juggling with internal politics.

Hard skills: n/a.

Coder

Soft skills: Humility (being sold to customers as OOP guru after only a few month of self training) ; Team Lead.

Hard skills: Windows & OS/2 SDKs ; C & C++ ; Relational Databases & SQL ; System Integration.

Support Technician

Soft skills: The Customer Is Always Right.

Hard skills: Everything (answering a wild variety of questions at the hot-line).